Find answers to common questions about our products, shipping, and more.
Orders & Shipping
How long does shipping take?
Standard shipping takes 5–7 business days within the US. Express shipping (2–3 business days) is available at checkout.
Do you ship internationally?
Yes. We proudly ship to many countries worldwide. Shipping options and delivery times are shown during checkout.
How can I track my order?
Once shipped, you'll receive a tracking number via email. You can also check order status in your account dashboard.
Products
How do I choose the right ARCONIE product?
Whether you're looking for daily skincare or haircare, ARCONIE offers thoughtfully developed products designed to complement your beauty routine. Visit each product page for detailed recommendations, or contact us if you'd like personalized guidance.
How should I use ARCONIE products for the best results?
Consistency is key. Follow the recommended directions for each product and use them as part of your daily routine. Many customers achieve the best results through regular, long-term use.
Where are ARCONIE products made?
ARCONIE is a Seattle-based beauty brand. Our products are carefully developed and manufactured by experienced cosmetic partners using premium ingredients and strict quality standards.
Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us for a full refund or exchange.
How do I initiate a return?
Email hello@thearconie.com with your order number and reason for return. We'll provide a prepaid return label.